InteliSense is an innovative smarter HVAC technology that allows dealers, with homeowner permission, to remotely view and troubleshoot ecobee for Carrier / Bryant thermostats via Carrier digital tools, such as the Connected Portal and Service Tech apps.
You will be able to perform remote diagnostics on InteliSense equipment for customers that have the compatible ecobee for Carrier / Bryant thermostats via the "Test Equipment" action on the thermostat page.